FAQ
Questions before starting a pilot
Does VIDA.AI replace editorial review?
No. Transcripts, summaries and suggested themes require human review against the source recording.
Can I upload any recording?
You must have the legal right and all required permissions to upload and process the material.
How long is material retained?
The retention period is agreed before processing. Plan examples range from 30 days to a configurable team period.
Is every language supported?
Availability and expected accuracy are confirmed during pilot scoping.
How does billing begin?
Our team confirms scope, availability and terms before a paid subscription is activated.